> For the complete documentation index, see [llms.txt](https://fotello.co/university/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://fotello.co/university/getting-started/import-your-data.md).

# Import Your Data

Request a migration of customers, listings, and orders from another platform.

Moving from another platform? You can request a data migration from **Settings** using the **Import data** card.

Use this option to bring over your existing:

* Customers
* Listings
* Orders

### How it works

{% stepper %}
{% step %}

#### Open Settings

Go to **Settings** in your Fotello account.

<figure><img src="https://3077795705-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F9bFz3iNv5JjEmRK1wNQO%2Fuploads%2FBrBS8AU43OG5M8wtnVqx%2Fimage.png?alt=media&amp;token=77b76f70-57cf-4808-a982-156b90ea196a" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

#### Find Import data

Locate the **Import data** card.
{% endstep %}

{% step %}

#### Request your migration

Use the card to request a migration from your current platform.

Include the data you want moved into Fotello.

<figure><img src="https://3077795705-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F9bFz3iNv5JjEmRK1wNQO%2Fuploads%2FulHkHoerMxvMDfmJewKo%2FScreenshot%202026-06-29%20at%2012.15.08%E2%80%AFPM.png?alt=media&amp;token=b2c624e8-6e59-4fb6-b6e9-0c0bd74f75be" alt=""><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}

### When to use this

Use data import if you already manage bookings or delivery workflows in another platform and want to keep your historical records in one place.

{% hint style="info" %}
Import data is a migration request flow. It is meant for moving existing business data into Fotello.
{% endhint %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://fotello.co/university/getting-started/import-your-data.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.